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Why choose a VerySmartphone ?

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an Enquiry ?

Is it possible to pay in several instalments?

Payment can be made online, by credit card, paypal, bank transfer or invoice. Payments in several instalments are possible when selecting the invoice payment method.

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What does the warranty cover and how does it work?

The VerySmartPhones warranty covers all phone malfunctions that are not caused by your misuse of the device (malfunctioning touch screen, failing battery, buttons that become stuck, etc.). In case of any problems, you should go to the contact page.

At VerySmartPhones, we offer a 12-month warranty for every item sold. If you notice a malfunction during the warranty period, please contact us and indicate the issue(s) encountered. We promise that we will strive to find the best possible solution.

In case of a minor problem, we will repair the damaged item(s) at our own expense, otherwise we will replace the item within 3 weeks. The last option is subject to availability. If we do not have the item in stock at the time, we will refund your purchase.

If you lose the device, make it wet, put it in water, drop it, break it, or if it becomes oxidised, the warranty will not apply.

Moreover, any repairs completed by a third party (a person other than the refurbisher) are excluded from the warranty; the repairer will then be responsible for the replaced part.

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Could the products sold be stolen or counterfeited?

VerySmartPhones does not resell stolen or counterfeited products.

The IMEI number (the phone's unique ID number) is always checked. Any lost/stolen/counterfeit phones are therefore identified immediately. If this happens, the relevant authorities are notified.

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The accessories: are they included? are they original?

Every 100% original device undergoes a series of tests before it is repaired, if necessary, and is then packaged in a neutral box and therefore refurbished, sold with a range of accessories that are new and compatible if this is specified. The accessories are not original. They are supplied by brands specialized in the manufacture of chargers, earphones, etc.

When an accessory is sold with the product, this is always specified in the product advertisement. Any accessories not mentioned are not sold with the product.

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